As a small business operating both as a brick & mortar store and an online retailer, it's standard business practice (and also pretty mandatory) that we have fairly comprehensive written policies.

Please feel free to click on any following links:

Alternatively, you can also contact our friendly team at (250) 716-3331,, or at 206 Commercial Street in downtown Nanaimo.

Don't worry! There are no hidden catches, terms, or traps to be found by only reading our simple support pages. We just place them on this page to reduce the number of links in our footer!