How it works
With an NYLA Rewards account, you will earn 5 Points for every $1 spent at our store (online & in-store). You can then redeem these points for discounts on your next order!
Current Rewards Offered
How To Redeem Rewards
You can view your current point total and apply rewards by opening the 'Rewards' widget located in the footer of every page. Once open, enter your email address to login and then click to apply any eligible rewards to your order.
NYLA Rewards
Your NYLA Rewards points will accumulate for every order you place both online and in-store. If you're shopping at our Nanaimo retail location, simply let one of our staff know that you're a rewards member (or that you wish to join) and they'll do the rest!
We hope you enjoy our customer rewards program and take advantage of any current and future offers (including our Refer-A-Friend Initiative). Please see below a few extra details about the program:
- To earn points, a customer profile (or email address) must be linked to the order. The easiest way to do this is to create an account and stay signed in during checkout process (or to let our staff know when shopping in-store).
- Points are earned on all products regardless of whether they're on sale, purchase with a discount code, brought online or in-store.
- The final point total for every transaction is calculated before tax.
- A limit of 1 rewards coupon can be applied per transaction. Rewards coupons are not valid with any other offers that may be occurring at the time.
- If you forget to add your rewards account to your purchase, the best thing to do is to let our staff know (in person or via email). There's no guarantee we will be able to add the points post-checkout but we will do our best to try.
- By joining the NYLA Rewards program you agree to receive emails about your account, points balance, recent purchases, and other promotions which may be occurring. We will never share or sell your information. All correspondence from our store will be received from contact@nylafreshthread.com or smile.io (the creators of our rewards app) on behalf of NYLA Fresh Thread.
- The NYLA Rewards program was created as a courteously to reward our customs who choose to support our store. As such, points and rewards should be considered a privilege and not a legal right. We may change or end the rewards program at any time without notice.
Thanks again for choosing to support our locally owned store! If you have any questions about the rewards program, or our store in general, please feel free to reach out to our staff at contact@nylafreshthread.com or 250.716.3331.